Berridge + Co.Spike IslandBristol BS1 6UX
As a designer I cut my teeth during the evolution of modern user experience design, and led design at cxpartners, one of the original pioneering UX agencies.
Consequently, our approach is heavily influenced by best-practice UX and service design methods.
The network of professionals I use to build bespoke digital teams is packed with UX talent, including industry-leading UX speakers, authors and practitioners.
Equally influential, however, is brand. In order for customer experiences to contribute to an organisation from a strategic perspective (whether that be revenue-based or otherwise), they need to be part of a cohesive brand ecosystem.
I begin every project with a brand workshop, and use the subsequent principles to evaluate and guide the creation of the customer experience, whatever form that may take.